To help you better understand our products and the shopping process, we have compiled a list of frequently asked questions regarding purchasing lingerie. If you cannot find the answer to your question here, please feel free to contact us using the details provided on the website.
- How do I choose the right size?
We recommend checking the size information on the specific product page and comparing it with your actual measurements before purchasing. Fit can vary between styles, so we advise against relying solely on the size you usually wear.
If you fall between two sizes, please refer to the size guide and fit details provided on the product page for further guidance.
- Will different styles feel the same when worn?
Not exactly. Factors such as design, fabric, construction, and fit all influence the actual wearing experience.
Some styles are better suited for prolonged daily wear, while others may cater to specific needs. We recommend making your choice based on your personal preferences and the product information provided on the page.
- Will the actual product differ from the images?
Due to variations in monitors, mobile screens, and display settings across different devices, there may be slight visual differences between the actual product color and the images shown.
We strive to accurately represent the product through images and descriptions; please refer to the product page for the most accurate information.
- How should I care for my new lingerie?
We recommend checking the care instructions provided on the product page before using the item for the first time.
Please follow the specific care requirements—such as washing and drying methods—based on the product’s material and design. Proper care helps maintain the product’s appearance and fit.
- Can I choose different styles based on personal preference?
Certainly. Choosing lingerie is a personal matter, and different customers have varying needs regarding support, fit, coverage, and overall style.
You can make your selection based on the product’s style features, size information, and your own wearing habits.
- Can I change my delivery details after placing an order?
If your order has not yet entered the shipping process, please contact us to see if the information can be modified.
If the order is already being processed or has been shipped, changes to the delivery address may be restricted by the logistics status. Therefore, please carefully verify your delivery information before submitting your order.
- How do I confirm that my order was successful?
Please check for the order confirmation details after completing your payment. If you do not receive a confirmation or have questions about your order status, please contact us using the details provided on the website.