Welcome to sorvelynford.com. By accessing, browsing, or using this website and purchasing products offered herein, you acknowledge that you have read, understood, and agreed to be bound by the following Terms of Service. If you do not agree to any part of these terms, please discontinue use of this website.
- Website Use
You may use this website subject to compliance with applicable laws, regulations, and these Terms of Service.
You may not use this website to engage in illegal activities, fraudulent acts, unauthorized data access, interference with the website’s normal operation, or any other conduct that may harm the legitimate rights and interests of the website or other users.
We reserve the right to restrict, suspend, or terminate specific website functions or user access rights when necessary.
- Product Information
We strive to ensure that product names, images, descriptions, materials, dimensions, and other relevant information displayed on the website are accurate and clear.
Due to differences in screen settings, display capabilities, and lighting conditions across devices, the actual color or visual appearance of products may differ slightly from the images shown on the website. Please refer to the content actually displayed on the specific product page for accurate product information.
Reasonable measurement variances may occur for some products; we recommend carefully reviewing the dimensions and related specifications on the product page before placing an order.
- Product Pricing
Product prices on the website are determined by the information displayed on the product and checkout pages. Prices are subject to change due to product adjustments, promotional activities, inventory fluctuations, or other operational factors.
If a significant error regarding price, product information, or system display is discovered after an order is submitted, we may contact you to confirm the order or, where applicable, cancel the order and issue a refund.
- Orders and Purchases
Submitting an order does not guarantee that it is immediately confirmed in all cases. Acceptance and fulfillment of an order depend on product availability, order details, payment status, and other actual circumstances.
When submitting an order, please ensure that the name, shipping address, contact information, and other necessary details you provide are accurate and complete.
You may be held responsible for any consequences—such as delivery delays or other issues—arising from incorrect, incomplete, or outdated information provided by you.
- One-Time Purchase
Products offered on the website are sold on a one-time purchase basis.
Unless explicitly stated otherwise on the product or order page, purchasing a product does not create a subscription or result in automatic recurring charges. Completing a single order does not trigger subsequent purchases or repeat billing.
6. Payment
Orders must be paid for using the payment methods available on the website.
Payment transactions may be processed by third-party payment service providers. When using such payment methods, you are also subject to the terms and requirements of the respective payment service providers.
If payment fails, is declined, or cannot be completed, we may be unable to proceed with the order.
- Delivery
Orders will be shipped in accordance with the delivery arrangements published on the website once the necessary order processing is complete.
Actual delivery times may be affected by order processing, logistics and transportation, weather conditions, public holidays, the delivery address, and other factors beyond our control.
Please ensure your delivery address and contact details are accurate before submitting your order. Issues arising from incorrect addresses or the inability to receive the goods may affect delivery progress.
Please refer to the shipping policy published on the website for specific delivery arrangements.
- Returns and Refunds
Returns, exchanges, and refunds will be handled in accordance with the return and refund policy published on the website.
If you wish to request a return or refund, please review the relevant policy and submit your request as instructed. Certain items may not be eligible for return if they have been used, damaged, or are no longer in a saleable condition.
Refunds are typically processed once eligibility is confirmed and necessary reviews are completed. The actual time it takes for funds to reach your account may depend on the processing times of payment institutions and banks.
- Product Use
Users should use purchased products in the intended manner and carefully read the information and care instructions provided on the product page.
If a product has specific usage, cleaning, or care requirements, we recommend following the relevant instructions to minimize the risk of damage caused by improper use.
- Intellectual Property
Unless otherwise stated, all text, images, page designs, graphics, logos, product information, and other content on this website are protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, sell, or otherwise use the website’s content for commercial purposes without authorization.
Users may not use automated programs, scraping tools, or other unauthorized methods to copy or retrieve large amounts of website content.
- Third-Party Services
Certain website functions may rely on third-party services, such as payment processing, logistics and delivery, technical support, or other necessary external services.
Third-party services may be subject to their own terms of service and privacy policies. We are not responsible for the specific operating rules of independent third-party services, but we will maintain the normal functioning of relevant website features within reasonable limits.